If you have ordered multiple items, each item may be shipped from a different international warehouse. Items are shipped to be received in the fastest time possible. Alternatively, if an item is popular and on back order, we may ship your items at different times.
Orders are shipped directly from one of our many domestic & international warehouses. Due to the popularity of our offers, please allow an estimated 10-15 business days from your order date for all items to be received (varies from product to product). Once an item has shipped, you will receive an email with the Tracking Number.
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
